Wednesday 29 August 2012

Wake-up call to High Street banks

Some interesting new research from uSwitch, which you can find here.

In a nutshell, disgruntled Brits have a strong appetite for alternatives to traditional banks, meaning that online and High Street favourites like Amazon and John Lewis could find success if they moved into banking.

I guess it shouldn't come as too much of a surprise seeing how 2012 has turned into an annus horribilis for the banking sector. Nonetheless, this research really emphasises the strength of feeling among consumers. In their eyes, the traditional players have behaved badly and been complacent for far too long. The past few months have seen moves from the likes of Marks and Spencer into this area. It'll be fascinating to see who else follows in their footsteps. Amazon? They've established themselves as an innovator in the mobile banking and payment space, so why not take that next step?




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